Official Policy

711cuc Privacy Policy

This document explains how 711cuc collects, processes, stores and protects your personal data. We are committed to ensuring that the personal information of Malaysian players is always handled with trust and care.

Effective: 1 January 2026 English Operating under international licensing

This Privacy Policy was last updated on 1 January 2026. By continuing to use the 711cuc platform, you agree to the terms set out in this document.

1. Introduction

711cuc is an online gambling platform operating under international licensing, providing online slot, live casino, sports betting and table game services to Malaysian players. In carrying out these operations, we collect and process various users' personal information to ensure the service runs smoothly and securely.

This Privacy Policy was drawn up to give a clear and transparent picture of our data management practices. We recognise the privacy rights of every player and take concrete steps to protect the personal data entrusted to us.

This policy applies to all users who access or use the 711cuc platform, including through the website, mobile application, or any service channel we provide. If you do not agree with any part of this policy, please contact our customer service or stop using the platform.

Important Note

The 711cuc platform is only open to individuals aged 21 and above. We do not knowingly collect personal data from children or individuals below the stipulated age limit.

2. Personal Data We Collect

When you register an account, make a deposit, or interact with the 711cuc platform, we collect several categories of personal data depending on operational needs and regulatory compliance.

2.1 Data You Provide Directly

  • Full name as shown on a valid identity document
  • MyKad number or relevant identity document number
  • Date of birth for age verification purposes
  • Active email address
  • Mobile phone number
  • Bank account or e-wallet details used for deposits and withdrawals
  • Mailing address information where applicable

2.2 Data Collected Automatically

  • Your device's IP address
  • Type and version of web browser used
  • Session data including login and logout times
  • Deposit and withdrawal transaction records
  • History of gaming activity on the platform
  • Geolocation data at a general level (country or region)
  • Technical device information such as operating system

2.3 Data from Third Parties

In certain situations, we may receive additional information from payment service providers such as Touch 'n Go eWallet, DuitNow, Boost, ShopeePay or FPX providers, as well as from legitimate identity verification agents for the purpose of complying with anti-money laundering (AML) and know your customer (KYC) procedures.

3. How We Use Your Data

The personal data we collect is used for specific and legitimate purposes. 711cuc will not use your data for other purposes without informing you in advance.

  • Account management — creating, verifying and maintaining your player account
  • Transaction processing — processing deposits and withdrawals through your chosen payment method
  • Identity verification — meeting KYC requirements and laws related to gambling
  • Platform security — detecting suspicious activity, fraud and unauthorised access attempts
  • Service communication — sending account notifications, policy updates and security alerts
  • Customer support — helping to resolve complaints and enquiries via live chat or email
  • Platform improvement — analysing usage patterns to enhance the player experience
  • Legal compliance — meeting reporting obligations to relevant authorities
Lawful Basis for Processing

We process your data on the basis of contractual necessity (to provide the service), legal obligations (KYC, AML), legitimate interests (platform security) and, in certain cases, your explicit consent.

4. Sharing of Personal Data

711cuc does not sell, rent or trade your personal data to third parties for marketing purposes. Data sharing only takes place in the following limited circumstances:

4.1 Service Providers

We share only the necessary data with service providers who assist in running the platform — such as payment processors, technology infrastructure providers and identity verification services. All such parties are bound by strict confidentiality agreements and are only permitted to use the data for the specified purposes.

4.2 Legal Requirements

We may disclose personal data to regulatory authorities, law enforcement bodies or courts when required by law, court order or direction from a legitimate authority. In such situations, we will endeavour to notify you unless prohibited by law.

4.3 Security Protection

In circumstances where there is a serious threat to the security of the platform, players or the public, we reserve the right to share necessary information with relevant parties to prevent or address that threat.

5. Data Security

711cuc uses a layered security system to protect your personal data from unauthorised access, loss, modification or disclosure. The technical and organisational measures we implement include:

  • SSL/TLS encryption for all data communications between your device and our servers
  • Encryption of sensitive data stored in our databases
  • Strict access controls to internal systems based on the principle of least privilege
  • Continuous monitoring of system activity and access logs
  • Regular security assessments by the internal technical team
  • Established security incident management procedures

Although we take all reasonable steps to protect your data, no data transmission system over the internet can be guaranteed 100% secure. We encourage you to also act responsibly — do not share your account password with anyone and ensure that the email address and mobile phone number linked to your account remain under your control at all times.

6. Cookies and Tracking Technologies

The 711cuc platform uses cookies and related technologies to ensure the basic functions of the website run correctly and to understand how users interact with our platform.

6.1 Types of Cookies Used

  • Essential Cookies — required for core platform functions such as login sessions and security. These cookies cannot be disabled.
  • Analytics Cookies — help us understand platform usage patterns in aggregate for ongoing improvement.
  • Functionality Cookies — save your preferences such as interface language for ease of use.

6.2 Cookie Management

You can manage or disable cookies through your web browser settings. However, please note that disabling certain cookies may affect the functionality or user experience of the 711cuc platform.

7. Your Rights Regarding Personal Data

As a user of the 711cuc platform, you have several rights relating to your personal data. We respect these rights and provide channels for you to exercise them.

8. Data Retention

We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable laws and regulations. In general, account data is kept for the duration the account is active, plus any additional period required by legal and compliance obligations.

When data is no longer needed and there is no legal obligation to retain it, we will delete or destroy it in a secure manner.

9. Changes to the Privacy Policy

711cuc reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or technology developments. Any material changes will be communicated to you via a notification on the platform or through your registered email.

The "Effective Date" at the top of this document will be updated whenever a revision is made. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact the 711cuc support team through the following channels:

Our customer service operates at all times in Malay and English, and is ready to assist you with any queries related to privacy and personal data.

This policy is effective from 1 January 2026 and will be reviewed periodically.
Your Protection

711cuc Privacy Commitment

Six core data protection principles we implement to keep every player's information secure.

High-Level Encryption

All data transmitted between your device and 711cuc servers is protected using the latest SSL/TLS encryption protocols, ensuring sensitive information cannot be intercepted during transmission.

KYC Identity Verification

Strict know-your-customer (KYC) procedures ensure that only individuals aged 21 and above with verified identities can use the platform, supporting a responsible gaming environment. 🛡️

No Data Sales

711cuc has never and will never sell, rent, or trade players' personal data to any third party for marketing or commercial gain.

24/7 Security Monitoring

Continuous monitoring systems detect and respond to suspicious activity, unauthorised access attempts, and any security threats to your account at all times.

Internal Access Controls

Access to players' personal data within 711cuc is strictly controlled through a minimum-privilege principle — only staff who require access for a specific task are permitted to view the relevant information.

Minimal Data Collection

We only collect data that is genuinely necessary for operational, compliance, and security purposes. Data that is no longer needed is deleted or destroyed securely. ✅

User Rights

Your Rights Regarding Personal Data

As a 711cuc platform user, you have the following rights, which you may exercise at any time.

Right of Access

You have the right to request a copy of the personal data we hold about you. We will fulfil this request within a reasonable timeframe.

Right to Rectification

If your personal data is inaccurate or outdated, you have the right to request a correction or update through your account settings or customer support.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data, subject to data retention obligations set out by law.

Right to Restriction of Processing

You may request that processing of your data be restricted in certain situations, such as when there is a dispute about the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another service provider where applicable.

Right to Object

You have the right to object to the processing of your data for certain purposes. Contact us via live chat or email to exercise this right.

Start Your Gaming Experience with Confidence

A solid privacy policy is the foundation of trust. Register your account at 711cuc and enjoy a 200% welcome bonus of up to RM888, knowing your data is fully protected.

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FAQ

Privacy Policy FAQ

Answers to the most frequently asked questions about privacy and data protection at 711cuc.

No, 711cuc has never and will never sell, rent or trade players' personal data to any third party for marketing or commercial gain. Your data is only shared with a limited number of service providers who assist in running the platform, and only for the specified purposes.

Identity verification (KYC) is a standard compliance requirement for gambling platforms operating under international licensing. It is intended to verify that players are aged 21 and above, to prevent identity fraud, and to meet legal requirements related to anti-money laundering. This information is stored securely and used only for the stated purposes.

You can submit a data access request via the 24/7 live chat available on the platform or by email at [email protected]. State clearly that you wish to make a personal data access request. Our team will process your request and respond within a reasonable timeframe.

When an account is closed, we will retain your personal data for the period required by applicable laws and regulations — particularly for financial records and AML compliance. After that period, data that is no longer needed will be deleted or destroyed securely. You may contact customer support for more information about this process.

Yes. All financial transactions on the 711cuc platform — whether through Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay or cryptocurrencies such as USDT, BTC and ETH — are protected by SSL/TLS encryption during transmission. Sensitive financial data that is stored is also encrypted, and strict access controls are applied at the internal level to ensure that only authorised staff can process transactions.

You can manage cookie settings through your web browser. Most modern browsers provide options to block or delete cookies in the privacy settings. However, please note that disabling essential cookies will affect core platform functions such as login sessions. Analytics and functionality cookies can be disabled without affecting your account security, although some convenience features may not work optimally.