Definitions and Interpretation
In these Terms & Conditions, the following expressions and words carry the meanings as stated below, unless the context requires a different interpretation.
- "Platform" refers to the 711cuc website accessible via 711cuc.onl and all related subdomains or applications operated by 711cuc.
- "Player" or "You" refers to an individual who registers and uses the 711cuc services.
- "Account" refers to the registered account opened by a player on the 711cuc platform.
- "Balance" refers to the total funds available in a player's account at any given time, including cash and eligible bonuses.
- "Bonus" refers to any promotional credit, cashback, or other incentive given by 711cuc to a player.
- "Bet" refers to the amount wagered by a player in any game or sporting event on this platform.
- "Wagering Requirement" means the number of times a bonus amount must be wagered before it becomes eligible for withdrawal.
Player Eligibility
By registering an account at 711cuc, you confirm and acknowledge that:
- You are at least 21 years of age on the date of registration.
- You are registering in your own name and for personal use, not on behalf of a third party.
- You are not using this service under coercion or pressure from any party.
- You understand that online gambling carries the risk of financial loss.
- Use of this platform is lawful in the country or region where you are located, and you are responsible for ensuring compliance with local laws.
711cuc reserves the right to request identity verification documents at any time to confirm that a player meets these eligibility requirements. Failure to submit the requested documents within the specified period may result in temporary account suspension.
Account Registration and Management
Each player is permitted to hold one account only on the 711cuc platform. Opening multiple accounts, whether using the same or different information, is strictly prohibited and may result in the closure of all accounts concerned.
During registration, you are required to provide truthful, complete and current information including:
- Full name as shown on your identity card (MyKad) or valid passport
- Exact date of birth for age verification purposes
- An active mobile phone number that can be reached
- A valid and active email address
You are fully responsible for all activities that occur under your account. This includes keeping your password confidential and ensuring no other party accesses your account. If you suspect your account has been accessed without authorisation, please contact our support team immediately via live chat available 24/7.
Deposits and Payment Methods
711cuc supports a range of deposit methods for the convenience of Malaysian players. All accepted payment methods are: Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay, and cryptocurrency including USDT, BTC and ETH.
The minimum deposit is RM20 for all available payment methods. No additional charges are imposed for deposits, and all transactions are protected by 711cuc's multi-layer security system.
A few important points regarding deposits to take note of:
- Deposits must be made from a bank account or digital wallet registered in the player's own name. Third-party payments are not accepted.
- 711cuc reserves the right to reject or hold deposits suspected of being linked to suspicious activity until an investigation is completed.
- Confirmed deposit amounts will be credited to the account promptly depending on the chosen payment method.
- Any disputes relating to deposits must be reported to the support team within 30 days of the transaction date.
Withdrawals
Players may make withdrawals at any time as long as the relevant conditions have been met. The minimum withdrawal is RM50, and all withdrawals are processed within 15 minutes to 2 hours.
The following conditions must be met before a withdrawal is processed:
- Account identity verification (KYC) has been completed and approved by the 711cuc team.
- If a bonus has been received, the related wagering requirement has been fully met before the bonus withdrawal is made.
- Withdrawals must be made to the same account or digital wallet used for the player's deposit, for security and anti-money laundering purposes.
711cuc reserves the right to request additional supporting documents for withdrawals exceeding a certain value. This is part of our standard security measures to protect players.
Bonuses and Promotions
711cuc offers a welcome bonus of 200% on the first deposit up to RM888. This means if you deposit RM100, you will receive a bonus of RM200, bringing your balance to RM300. The wagering requirement is 15 times the bonus amount received.
Verified calculation example:
- Deposit RM100 → Bonus RM200 → Balance RM300 → Wagering requirement: RM200 × 15 = RM3,000
- Deposit RM1,000 → Bonus RM888 → Balance RM1,888 → Wagering requirement: RM888 × 15 = RM13,320
General terms that apply to all 711cuc promotions:
- Only one welcome bonus is allowed per player, per account and per household.
- The bonus will expire if the wagering requirement is not met within the specified period.
- 711cuc reserves the right to modify, suspend or terminate any promotion at any time without prior notice.
- Any attempt to abuse a promotion will result in the cancellation of the bonus and may lead to account closure.
- Bonuses cannot be transferred between accounts and have no cash value outside this platform.
Game Rules
All games available on the 711cuc platform, including online slots, live casino, sports betting, and table games, are operated in accordance with the rules set by their respective game providers and applicable international licences.
Players agree that:
- Game outcomes are final and determined by a certified and audited random number generator (RNG).
- Any technical fault that occurs during an active game will be resolved in accordance with the relevant game policy. 711cuc is not liable for losses arising from network disruptions on the player's end.
- The specific rules for each game, such as baccarat, roulette, blackjack, sic bo, and slot games, are as displayed within the respective game interface.
- For sports betting, the odds displayed at the time the bet is placed apply. Any change in odds after a bet is confirmed will not affect existing bets.
Prohibited Conduct
The following activities are strictly prohibited on the 711cuc platform:
- Opening multiple accounts to unlawfully take advantage of promotions
- Using third-party software, automated bots, or any tool designed to exploit the game system
- Colluding with other players to gain an unfair advantage
- Attempting to hack, attack or disrupt platform operations
- Providing false information during registration or the identity verification process
- Using an account for money laundering or financing illegal activities
- Abusing the cashback programme or other promotions in a way that was not intended
Account Closure and Suspension
Players may close their account at any time by contacting the 711cuc support team via live chat or email. Before an account is closed, all outstanding wagering requirements must first be completed, and any valid balance will be returned to the player.
711cuc reserves the right to suspend or close a player's account if:
- There is a violation of any terms stated in this document
- The player fails to complete the requested identity verification process
- A request is received from a relevant authority or regulatory body
- The account has been inactive for an extended period with no activity
In cases of account closure due to a terms violation, 711cuc reserves the right to withhold or cancel any existing bonus balance. Any valid cash balance will be returned once the investigation is complete and subject to its outcome.
Limitation of Liability
711cuc is not liable for any financial loss, service disruption, or damage experienced by players arising from the following factors:
- Internet disruption or technical issues on the player's end or from their internet service provider
- Hardware or software failure on the player's end
- Inaccurate information provided by the player during registration
- Unauthorised access to a player's account due to the player's negligence in maintaining account security
- Circumstances beyond 711cuc's control such as natural disasters, power outages, or government action
711cuc's liability in any claim is limited to the amount of cash in the player's account at the time of the incident. 711cuc is not liable for any indirect, incidental, or consequential losses.
Changes to Terms and Conditions
711cuc reserves the right to update, modify or replace any part of these Terms & Conditions at any time. All changes take effect immediately upon publication on this platform.
It is the player's responsibility to review this Terms & Conditions page periodically to ensure you are always following the latest version. The "Updated" date at the top of this document will be changed whenever there is a material change.
Contact Us
If you have any questions, concerns or complaints regarding these Terms & Conditions or the use of the 711cuc platform, our support team is ready to assist you.
We provide customer support 24/7 in Malay and English through two main channels:
- Live Chat: Available at all times directly within the 711cuc platform — the fastest way to get immediate assistance.
- Email: Send your enquiry to [email protected] for questions that require a detailed explanation or supporting documentation.
Our team will make every effort to respond to all enquiries with full attention and provide a satisfactory resolution to every 711cuc player.